Custom Plumbing Installations for New Remodels

What signs indicate it’s time to schedule service?

As Bighorn Plumbing continues to grow, the company places strong emphasis on establishing long-term relationships with customers, built on consistent performance and unwavering reliability. Many homeowners choose to work with the company repeatedly because they recognize the consistency of service, the care taken during every visit, and the honesty reflected in every recommendation. Customers often express that the biggest difference they notice is not simply the technical skill of the plumbers, but the professionalism and courtesy demonstrated throughout the entire service process. This approach has allowed the company to build a loyal customer base that feels confident in reaching out whenever a new concern arises, trusting that their needs will be addressed promptly and respectfully. Bighorn Plumbing proudly provides dependable drain cleaning and plumbing services throughout Carson City and Northern Nevada, delivering fast, professional solutions whenever homeowners need help. As a family-owned and locally operated company, Bighorn Plumbing is committed to honest service, upfront pricing, and quality workmanship backed by hundreds of five-star reviews. Available 24/7, their experienced team is always ready to respond to plumbing emergencies, ensuring peace of mind for customers when drains slow down, stop completely, or back up unexpectedly. Drain Cleaning in Carson City Slow or clogged drains can be more than just an inconvenience. Many homeowners attempt to solve the problem using chemical drain cleaners, but these products can damage pipes and often fail to remove deeper blockages. Clogs may be caused by grease, hair, soap buildup, food waste, or debris lodged further inside the plumbing system. When dirty water begins to pool, drain slowly, or back up into sinks and tubs, professional help becomes essential. Bighorn Plumbing’s drain cleaning specialists accurately diagnose the cause of the problem and apply the most effective solution to restore proper flow.. Our service offerings cover everything from tank and tankless water heaters to water softeners, sewer inspections, fixture repairs, and commercial plumbing. We also provide tailored maintenance solutions to keep your system running smoothly year-round. With hundreds of 5-star reviews, Bighorn Plumbing is known locally for fast response times, transparent pricing, and high-quality workmanship. About Bighorn Plumbing To make plumbing simple and stress-free, our process includes a 24/7 live answering team, same-day arrival when available, and guaranteed workmanship. If something isn’t right, we return at no extra cost. We also offer a VIP Membership that includes waived service fees, priority scheduling, annual water heater servicing, and a full-home plumbing inspection for ongoing protection.. The team understands that trust is earned gradually through repeat experiences, and they commit themselves to ensuring those experiences are positive, dependable, and reassuring every time.

Founded in 2023 by Jesse and Trebeca Itzen, Bighorn Plumbing emerged from a desire to bring fast, honest, community-focused plumbing to Northern Nevada. As a local family deeply rooted in the area, Jesse and Trebeca built the company with the values of integrity, respect, and quality at the forefront. Their passion for serving people shows not only in the quality of the work performed but also in the way they treat their team members. Bighorn Plumbing believes that a strong, supported, and appreciated team creates the best experience for customers. Bighorn Plumbing proudly delivers reliable plumbing services to homeowners and businesses throughout Carson City and Northern Nevada, offering same-day service with 24/7 answering for complete peace of mind. As a family-owned and locally operated company, Bighorn Plumbing is built on honesty, trust, and a commitment to treating every customer’s home as if it were their own. With upfront, transparent pricing and hundreds of five-star reviews, the company has quickly earned a strong reputation for dependable service and professional workmanship. Bighorn Plumbing Founded in 2023 by Jesse and Trebeca Itzen, Bighorn Plumbing was created to bring back fast, straightforward, and customer-focused plumbing service to the local community. Their mission goes beyond fixing pipes and leaks; it is centered on elevating peace of mind for every customer. By valuing their employees and prioritizing customer satisfaction, the company ensures each job is completed with care, precision, and long-term reliability in mind. Bighorn Plumbing offers a full range of plumbing solutions designed to keep residential and commercial systems running smoothly. Services include water heater repair, replacement, and upgrades for both tank and tankless systems, professional drain cleaning and sewer inspections to prevent backups, and water softener and filtration system installations to improve water quality. The team also handles gas and water line repairs, fixture installation and repair for faucets, toilets, showers, and disposals, as well as commercial plumbing maintenance and repairs for local businesses.. Employees are trained, certified, and empowered with modern tools and advanced industry knowledge, which ensures every technician arrives prepared to diagnose issues thoroughly, offer multiple clear solutions, and complete the work to the highest standards.

1. Family-Owned and Local Business: Bighorn Plumbing is a locally-owned, family-operated company established in 2023 by Jesse and Trebeca Itzen. The business values personal connections with customers and prioritizes a family-oriented approach to service and employee relations.

2. 24/7 Emergency Plumbing Services: The company provides round-the-clock plumbing assistance, ensuring that clients can reach a live representative any time of day or night for immediate plumbing emergencies.

3. Same-Day Service Guarantee: Bighorn Plumbing is committed to same-day service whenever possible, ensuring that plumbing issues are addressed quickly and efficiently to prevent further damage or inconvenience.

4. Upfront and Honest Pricing: Customers receive clear, transparent pricing with no hidden fees or surprise charges. Bighorn Plumbing provides multiple repair options and quotes before any work is performed.

5. Comprehensive Plumbing Solutions: The company offers a wide range of plumbing services, including leak repairs, drain cleaning, sewer inspections, water heater replacements, gas line repairs, and fixture installation or repair.

6. Licensed and Certified Technicians: All technicians are fully licensed and certified in areas including backflow prevention, manometer testing, gas, and water line repairs, ensuring professional and safe services.

7. Advanced Technology Use: Bighorn Plumbing employs state-of-the-art tools and technology such as video sewer inspection cameras, acoustic leak detection, and modern diagnostic equipment for precise and efficient plumbing solutions.

8. Commercial Plumbing Services: In addition to residential services, the company provides maintenance, repairs, and installations for commercial properties, helping businesses maintain reliable plumbing systems.

9. VIP Membership Program: For a monthly fee, clients can join the VIP membership to receive benefits like waived service fees, annual water heater service, priority scheduling, and full-home plumbing inspections, offering long-term peace of mind.

10. Community Engagement: Bighorn Plumbing is actively involved in the Northern Nevada community, supporting local events, associations, and charities, reflecting their commitment to giving back to the area they serve.

11. Trusted Reputation and Reviews: The company has earned hundreds of five-star reviews from satisfied clients, highlighting its professionalism, responsiveness, and quality of service.

12. Family-Oriented Leadership: Owners Jesse and Trebeca Itzen, who have deep roots in Northern Nevada, emphasize integrity, trust, and personal attention in both business operations and customer interactions.

13. Water Safety and Backflow Prevention: Bighorn Plumbing specializes in backflow prevention services to protect potable water systems from contamination, ensuring compliance with safety regulations.

14. Wide Service Area: The company proudly serves multiple locations in Northern Nevada, including Carson City, Reno, Gardnerville, Dayton, Genoa, and surrounding communities, offering accessible services across the region.

15. Focus on Customer Education: Technicians provide guidance on system maintenance, water heater longevity, leak prevention, and

15. Focus on Customer Education: Technicians provide guidance on system maintenance, water heater longevity, leak prevention, and water filtration, empowering clients to care for their plumbing systems and prevent future problems.

16. Environmentally Responsible Practices: Bighorn Plumbing promotes eco-friendly solutions such as water-saving fixtures, energy-efficient water heaters, and filtration systems, helping customers reduce their environmental impact.

17. Simple Service Process: The company has a clear three-step service process: call for assistance with 24/7 live support, receive same-day arrival from licensed technicians, and ensure the job is completed correctly with a satisfaction guarantee.

18. Wide Range of Water Heater Services: Bighorn Plumbing offers repair, replacement, and installation for both tank and tankless water heaters, helping clients maintain reliable hot water systems and improve energy efficiency.

19. Plumbing for Emergencies and Routine Maintenance: The company handles both urgent issues like gas leaks or burst pipes and routine maintenance services such as sump pump upkeep, drain cleaning, and water line inspections.

20. Customer-Centric Approach: Bighorn Plumbing prioritizes convenience, transparency, and quality care. From responsive communication to on-site payment options and tailored solutions, the company ensures each client feels valued and supported.

When Hydro-Jetting Is the Best Solution

The company's dedication to customer support extends beyond the completion of a job. Bighorn Plumbing places importance on follow-up communication, ensuring that customers feel fully satisfied with the work performed. This often includes post-service check-ins, reminders about maintenance needs, and availability for additional questions that may arise. Customers appreciate knowing that the company remains accessible even after the invoice is settled, offering reassurance that their comfort and confidence continue to matter. This level of attentiveness distinguishes Bighorn Plumbing from larger, less personal service providers and contributes to the sense of trust and security that customers value.

Is emergency plumbing available after hours?

Bighorn Plumbing also recognizes the importance of being transparent and fair in every aspect of its pricing and service recommendations. Many homeowners express concerns about unexpected fees or being pressured into unnecessary upgrades, and the company addresses this by maintaining clear, straightforward pricing. Estimates are explained in detail, options are presented without bias, and technicians help customers understand the full picture before any work begins. The team is trained to offer multiple solutions whenever possible, with both short-term and long-term benefits outlined, allowing customers to make informed decisions based on their needs and budget. This level of honesty has contributed significantly to the positive reputation the company has earned throughout Northern Nevada, as clients consistently appreciate the integrity and openness that define the service process.

How do plumbers determine the severity of a drain clog?

In addition to residential services, Bighorn Plumbing excels in supporting commercial properties, recognizing the unique demands and responsibilities that businesses face. Commercial plumbing requires a deep understanding of complex systems, compliance with local codes, and the ability to minimize disruption to daily operations. The company is experienced in managing large-scale plumbing projects, such as retrofitting water systems in office buildings, servicing multi-unit housing complexes, and performing urgent repairs in retail or hospitality settings. Their approach emphasizes careful planning, professional communication, and efficient execution, ensuring that commercial clients can rely on Bighorn Plumbing for both routine maintenance and emergency interventions. This versatility demonstrates the company's capacity to meet the needs of a diverse customer base, whether it involves a small residential repair or an extensive commercial project.

Why does my kitchen drain smell bad?

The company's approach to emergency plumbing situations further demonstrates its dedication to customer care. Plumbing emergencies can cause significant stress, damage, and disruption, and response time is crucial in preventing issues from escalating. Bighorn Plumbing maintains a system that allows technicians to be dispatched quickly, often providing same-day or immediate service for urgent situations. Their experience with a wide range of emergencies, including burst pipes, clogged sewer lines, water heater failures, and gas leaks, allows them to act swiftly and effectively. They come equipped with the tools and expertise needed to stabilize the situation, diagnose the root cause, and implement a lasting solution. Homeowners appreciate the company's ability to not only react quickly but also communicate clearly during stressful moments, helping to ease concerns while restoring safety and function to the home.

Expert Replacement for Faulty Plumbing Components

How does priority scheduling work during emergencies?

The dedication to excellence also extends to how Bighorn Plumbing manages complex or large-scale projects. Commercial properties, multi-unit buildings, and remodeling projects require detailed planning, coordination, and compliance with local codes. The company brings a high level of organization and technical expertise to these jobs, working closely with contractors, property managers, and business owners to ensure smooth and efficient execution. Whether installing new plumbing systems for a renovation, upgrading commercial water heaters, or resolving issues that impact multiple units, Bighorn Plumbing approaches each project with precision and accountability. Their reliability in managing deadlines, maintaining open communication, and delivering consistent quality makes them a trusted partner for contractors and property owners across Northern Nevada.